Privacy Policy
This Privacy Policy explains how Gracelife Care Services collects, uses, stores, and discloses personal information in connection with our services and website.
1. What we collect
We may collect personal information you provide to us, such as your name, contact details (email/phone), and information relevant to your enquiry or service request.
2. How we use your information
- •To respond to enquiries and provide information about our services.
- •To coordinate services and communicate with you (or your nominated representative).
- •To meet legal, regulatory, and quality/safety obligations (where applicable).
3. Sensitive information
Please avoid submitting highly sensitive medical information through the website enquiry form. If clinical details are required, we will collect them through appropriate channels.
4. Sharing and disclosure
We do not sell personal information. We may share information with trusted service providers (for example, secure email delivery) and where required or authorised by law.
5. Storage and security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, and disclosure. No online transmission is 100% secure.
6. Access and correction
You may request access to, or correction of, personal information we hold about you, subject to applicable laws.
7. Contact
For privacy questions or requests, please contact us via the Contact page.